General

How do I know the tutors are qualified?
At Tutorello.com we take pride in the quality of all our tutors. To maintain such a high standard of teaching on the platform we have strict requirements fo...
Sun, 10 Feb, 2019 at 1:08 PM
How are the tutors verified?
All tutors on tutorello.com are subject to a strict verification process. This includes photo ID verification, as well as a document verifying their educati...
Sun, 10 Feb, 2019 at 1:11 PM
How do the payments work?
On Tutorello, we operate a simple payment scheme. A tutor sets their own price relative to their experience, education etc on an hourly rate e.g. 25 euro an...
Sun, 10 Feb, 2019 at 1:16 PM
My tutor didn't show up, what do I do?
In the unlikely event a tutor doesn't show up for a session please email us on info@tutorello.com as soon as possible and we shall refund you the full ...
Sun, 10 Feb, 2019 at 1:22 PM
Do I get charged if I miss my session?
Unfortunately, if you have not cancelled the session or tried to rearrange the session previously you will be charged for the session as the tutor has had t...
Sun, 10 Feb, 2019 at 1:23 PM
Can I cancel at any time?
Yes, you can cancel your grind after or 24 hours before the grind is scheduled to take place. You are not in any sort of contract and after the first grind,...
Mon, 25 Mar, 2019 at 3:31 PM